Payment options

We naturally accept

• All major credit cards (we don’t accept American express)
• Eftpos
• Bank transfer preferred prior to treatment completion
• Cashless is preferred

Qcard
Humm (Oxipay)
Zip

Southern Cross Health Society

WINZ

We can provide estimates for WINZ. Note in the following cases you will be charged $40 for consult/quote:
• if WINZ decline treatment
• if you don’t submit the estimate to WINZ

ACC

We accept ACC claims where appropriate. For best chance of ACC approval please see us as soon as injury occurs for registration with ACC. Please not there will be additional private fee in addition to ACC funding. Prior approval is needed for select treatments and ACC may need time for processing.

Terms of business

General Health Policy

Our practice uses digital medical history registration forms for new patients and for updating existing patient records. This form seeks health information and it is particularly important that it is filled out correctly and fully. If you are aware of any changes to your medical history since you last filled out the form, it is vital that you inform us. If you have any questions please inform us know once you have arrived at the practice or the clinician directly. On occasion, and with your permission, may require to contact your pharmacy or medical clinic to tailor dental care appropriate to your general health.

For severe anaphylactic reactions please advise your dentist direct each visit.

Payment Policy

Payments for all completed treatments are expected on the day in full unless pre-arranged.

Payment Recovery Policy

Where payment is not made within 14 days of your appointment, we reserve the right to charge interest on any overdue amounts at a rate of 2.5% per calendar month and such interest shall compound monthly.  If enforcement action is required to recover any debt, all collection and enforcement costs will be charged to the patient.

Cancellation Policy

Out of consideration for others, we kindly ask that you provide a minimum of 24 hours if you wish to change or cancel your appointment.

Price List